MAKE IT HAPPEN: Schedule a regular time (monthly or quarterly) when you and the members of your team can discuss how to touch base with your customers. During this time, talk about what’s working and what’s not. Consider what you might do differently—or better. Remember, your goal should be to stay one step ahead of her. Now, get moving! You have no time to waste.
TIP IN ACTION: Women are world-class consumers, making or influencing 85 percent of all purchases and 91 percent of home purchases. Given these statistics, don’t women deserve a little attention? In the 1970s, women were purchasing with his money. Today she is purchasing with her money. Knowing that, it’s no surprise that women are dramatically changing how products and services are designed and marketed. Call it what it is: the unstoppable trend of women’s buying power. At Real Living, we created the first residential real estate company built with women in mind, from the logo and font treatment to the consumer-friendly Web site. Look around you. No doubt you’re surrounded by other companies that are following a similar course of action.
Share your best practices for connecting with consumers.
For more on connecting with female consumers, check out Real You Incorporated: 8 Essentials for Women Entrepreneurs.